Order Cancellation Policy:
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When placing an order with us, you are entering into a purchase commitment, and the payment will be processed immediately. We would like to highlight that there are costs associated with order processing that cannot be reversed. As a result, our cancellation policy has been established to address various scenarios. Please consider these details carefully.
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Cancellation Before Shipment: If you decide to cancel your order before it is shipped, a cancellation fee of 5% will be applicable. This fee will be deducted from the total order cost, excluding taxes and shipping, before issuing a credit or refund.
Cancellation After Shipment: Once an order has been shipped, cancellations will be treated as returns, as outlined in our Returns and Refunds Policy.
Refused Delivery: Orders refused upon delivery will be managed according to our Returns and Refunds Policy.
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Uncle Lumpy's Kitchen works through 3rd party vendors to supply our apparel and branded items. All other orders are final & cannot be cancelled or returned.
If the item arrives damaged or with printing errors, please contact us to receive a replacement.