Prior to initiating a return, please contact Uncle Lumpy's Kitchen for approval. Returns without prior approval will not be accepted.

All authorized returns must be made within 30 days from the delivery date.

Returns may take up to 15-30 days to process. Please include the original packing slip with your return to facilitate the identification process.

If an order is returned due to an incorrect shipping address provided by the customer, the original shipping cost will not be refunded.

Customers requesting re-shipment of the order will be responsible for covering the shipping charges.

If you have received an incorrect or damaged product, please contact us to begin the return process and request a return label.

Ensure to include pictures of the damaged, the product expiration date, and packing slip to expedite the claim process.

Returns for reasons other than incorrect or defective products may be accepted at the discretion of Uncle Lumpy's Kitchen.

Unless damaged or containing printing errors, there are no returns or refunds on apparel or branded items.

• To request authorization for a return, please contact us.

• Customers are responsible for handling the return shipment and covering all return charges.

• All returns must be in new, unopened condition and in their original packaging. Returns without original packaging or that have been opened will not be accepted.

• A 20% restocking fee will be deducted from the credit amount for authorized returns.

Uncle Lumpy's Kitchen treats refused shipments as regular returns. In the case of a refused shipment:

• Customers are responsible for handling the return shipment and covering all return charges. If the customer does not pay the return shipment fee, this will be deducted from the credit amount.

• A 20% restocking fee will be deducted from the credit amount for refused shipments.

For any further questions or assistance regarding returns, please don't hesitate to contact us. Your satisfaction is our priority!