Shipping Policy:

  • Our priority is to make sure you receive your package in a timely manner. This means we release all Uncle Lumpy's Kitchen shipments without signature requirements and cannot be held responsible for UPS or USPS errors. You can help make sure nothing goes wrong with your delivery by ensuring you follow the other steps of our shipping policy below.

  • Be sure to check your confirmation email to make sure there are no errors with your shipping address details and that your apartment/unit # is included, if applicable.

  • Follow your tracking link closely to monitor for errors or alerts; if your building is locked to outsiders (no lobby, mailroom, etc.), to be extra safe, we recommend calling your selected carrier with your tracking details and requesting a specific service (i.e. "leave the package on the front stoop, please").